We want you to get the service you deserve.
Who We Are
Big Guys Appliance has been in business for seven years now. We have technicians with experience ranging from 3 years to 35 years who are qualified to work on all major appliances. We at Big Guys Appliance have all our technicians trained with the latest hands-on trainings and are always up to date with the newest appliances and software.
We offer Same Day Repair services at no extra cost*. Our technicians will diagnose the unit and provide you with a quote before proceeding with the job. We do not charge by the hour or charge any over time, we charge by the job. You can rest assured knowing our technicians will not leave until the job is done at no extra cost to you. We know how busy our customers are and to let them know we value their time, we use a 2 hour window only and let you know when we are on the way.
Mission
At Big Guys Appliance, our mission is to be the trusted partner for homeowners by delivering reliable and efficient home appliance repair services. We are committed to ensuring the seamless operation of our customers' essential appliances, providing prompt and professional repairs that enhance the overall quality of life within our community.
Vision
Our vision at Big Guys Appliance is to be the premier home appliance repair service, recognized for our unwavering dedication to excellence, customer satisfaction, and community engagement. We strive to create a lasting impact by fostering a culture of innovation and continuous improvement, setting new industry standards while maintaining a strong connection with the values of honesty, transparency, and dependability.
Values
Integrity: We uphold the highest standards of honesty and transparency in all our interactions, ensuring trust and credibility in every aspect of our business.
Customer-Centric Approach: Our customers are at the heart of everything we do. We are committed to understanding their needs and providing solutions that exceed expectations, fostering long-term relationships built on reliability and satisfaction.
Quality Service: We take pride in delivering top-notch, reliable, and efficient repair services. Our team of skilled technicians undergoes continuous training to stay updated with the latest technologies and industry best practices, ensuring the highest quality of workmanship.
Community Engagement: We actively contribute to the well-being of our community by supporting local initiatives, minimizing our environmental impact, and creating job opportunities. We believe in the strength of a thriving community and aim to be a responsible corporate citizen.
Innovation: Embracing innovation is a core value at [Business Name]. We continually explore new technologies and methodologies to enhance our service delivery, providing our customers with cutting-edge solutions and a seamless experience.
Team Collaboration: We foster a collaborative and inclusive work environment where each team member is valued for their unique skills and contributions. By working together cohesively, we ensure a positive and supportive atmosphere that translates into exceptional service for our customers.
By embodying these values, Big Guys Appliance is dedicated to making a meaningful impact on the lives of our customers and the community we serve.