Frequently Asked Questions.

  • This would depend on the complexity of the particular issue your unit has. In most cases there are typical problems that can be fixed during the first visit, using almost no extra components or spare parts. But if damaged appliance will require parts replacement the repair will require more effort and depend on the availability of spare parts.

  • Regardless if you schedule service online or over the phone, you will get the same appointment availability. Scheduling online is easy, and usually takes less time than calling.

  • Yes! All of our technicians are trained and certified. Big Guys Appliance are factory authorized to repair all makes and models from top manufacturers.

  • We are experienced in repairing all types of appliances that may be found in a modern household.

    • Kitchen: Dishwasher, Refrigerator, Range, Cooktop, Microwave, Hood, and more.

    • Washroom: Washer, Dryer.

  • Big Guys Appliance is serving the greater Bay Area including San Francisco County, Marin County, East Bay and part of South Bay.

    Give us a call at (415) 694-8888 to see if we service your area.